Rachel Mercer

Account Manager

rachel mercer listingA customer service rep since 2001, I enjoy working with therapists, teachers and parents as they look for adaptive equipment to fit the needs of children and adults with disabilities. And I love receiving pictures and stories in return of the people using the products. It reminds me that each item is for a specific person and has the potential to change a life.

When I am not in the office you will find me gardening, hiking, repairing books or best of all, spending time with my 92-year-old mother or my two-year-old neighbor. I also love to travel and recently took a break from Rifton spending most of 2015 in Bolivia. I worked with two families in La Paz and on the altiplano- an experience I will never forget. But I always come back to Rifton!

Stories No Way Jose! March 14, 2017 by Rachel Mercer, Sales Rep
“Jose! Jose! No way Jose!"  Lined up on the playground, 500 elementary students chanted their support for Jose as he propelled his very own Rifton mobile stander across the platform at Mayflower Elementary. Then down the long ramp he went to the playground surrounded quickly by his friends, family, the Monrovia mayor, police officers and firemen (and many cameras). What a day! A bright and...